Agility Evaluation in Fuzzy Environment

Agility metrics are difficult to define, mainly due to the multidimensionality and vagueness of the concept of agility (Nikos et al., 2002). In this work, a fuzzy logic, knowledge-based framework is intended to be developed for the assessment of an enterprise’s agility; as a case study. The necessary expertise explored to quantitatively determine and evaluate overall agility degree is to be represented via fuzzy logic analyses. Apart from estimating overall agility appraisement index; the study is aimed to be extended to identify agile barriers (obstacles towards achieving agility). The proposed appraisement module would be implemented in an Indian enterprise as a case study. Data obtained thereof, would be critically analyzed to reveal the current scenario of existing agile practices of the said enterprise and to seek for ill-performing areas which need future improvemen